What do you see?

What do you see?

I must admit when the waitress first delivered the drinks to our table I was pretty pleased about the situation. 😜

But then my thoughts drifted to the owner...

▪️ What kind of a leader are they?
▪️ How engaged in this business are they?
▪️ What are their beliefs around staff?
▪️ How do they onboard and train their employees?
▪️ How often do they review their numbers?
▪️ Do they survey their customers?
▪️ What do they want this business to be known for?
▪️ What kind of a life do they want for themselves?

Then I said to my wife, “This is why I’ll always have a job.”

As Ray Dalio says, ‘Business is one part process and one part people.

Each of our businesses are filled with daily ‘tells’ of how we are as people.

What areas of your business show obvious evidence of your current thinking?