
Privacy policy
On this page
1. Introduction
Business Mastery ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website businessmastery.nz or engage with our services.
We comply with the New Zealand Privacy Act 2020 and the Information Privacy Principles set out in that Act.
2. Information we collect
We may collect the following types of personal information:
- Contact information: name, email address, phone number, and business name when you fill in a contact form, subscribe to our newsletter, or book a consultation.
- Business information: details about your business that you provide during coaching sessions or consultations.
- Technical data: IP address, browser type, device information, and browsing behaviour collected automatically through cookies and analytics tools.
- Payment information: billing details processed securely through our third-party payment provider. We do not store credit card numbers.
3. How we use your information
We use your personal information to:
- Respond to enquiries and provide our coaching services.
- Send you relevant communications, newsletters, and updates (with your consent).
- Process payments and manage your account.
- Improve our website, services, and user experience.
- Comply with legal obligations.
4. Cookies and tracking
Our website uses cookies and similar tracking technologies to enhance your experience and analyse site usage.
These include:
- Essential cookies: required for basic site functionality.
- Analytics cookies: help us understand how visitors use our site (e.g., Google Analytics).
- Marketing cookies: used to deliver relevant advertising and measure campaign effectiveness.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect site functionality.
5. Third-party sharing
We do not sell your personal information. We may share your data with trusted third parties who help us operate our business, including:
- Email marketing platforms (e.g., Mailchimp)
- Analytics providers (e.g., Google Analytics)
- Payment processors (e.g., Stripe)
- Scheduling tools (e.g., Calendly)
These providers are bound by their own privacy policies and are only permitted to use your information as necessary to provide their services to us.
6. Data storage and security
Your personal information is stored securely using industry-standard measures. While no method of transmission or storage is completely secure, we take reasonable steps to protect your information from unauthorised access, alteration, or disclosure.
7. Your rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us using the details below.
8. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "last updated" date. We encourage you to review this page periodically.